The staff was excellent. Thet had useful information about transportation, restaurants and tourist attractions and their attitude to customers was warm. Breakfast buffet was not bad. Most customers of this hotel are Chinese tourists, so the food was mostly for them, but as an Asian, I had no problem with it. Good coffee and toast were also served. From the hotel to the nearset MRT(subway) station is about 7~8 minute walk and easy to find it and you can catch the express bus to the airport not far from the hotel(it takes only 30 minutes to the airport). The room is wider than most hotel rooms of the same price, especially the bathroom(with tub) is very spacious. And the bed is firm and comfortable. This hotel is non-somking, but if you're unlucky, you can smell cigarette, so you need to check it out before you check in(I booked a double room, but they gave a twin room. I checked a double room and could smell a cigarrette, so I stuck to the twin room which had no smell).

The room window is not double-pane, so in the morning, you can hear the noise form outside. If you don't want to wake up early, it could be a problem.